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Not registered for tax yet and want to make an appointment? Public holidays are not counted when determining the 48-hour rule.įor more information, see the updated guide: Book an Appointment at a SARS Branch.

If an eBooking is made on a Thursday after 4pm or on a Friday, Saturday or Sunday, the system will only allow the taxpayer to view and select available appointments from the Tuesday that follows. The 48-hour rule has been adjusted to assist branches with time to plan for the week’s appointments. As a general rule, appointment slots cannot be selected for a date and time that is greater than 60 days from the current date or earlier than 48 hours from the current date.‘Third Tax Number on Insolvency’ has been added to the list of appointment reasons for walk-in appointments and will only be available for selection by SARS staff and not on the website.New notification messages have been added to prompt taxpayers to select an alternate Appointment Channel/Province/Branch if an appointment is not available for their original selection. Taxpayers can choose an appointment in any area.Video appointments have been added as a channel for individuals for select appointment reasons.18 July 2022 – The following enhancements have been made to the eBooking appointment process:.

Tax practitioners are advised to book appointments via the usual channels if they need assistance from SARS (if they book via the SARS website: SARS Booking System, they should continue to choose the “Pavilion” option).

4 August 2022 – The SARS Pavilion branch in Pretoria has been permanently closed, but staff continue to service clients.

The online booking form can’t be used to request a physical appointment.

Send an SMS to SARS on 47277 to request an eBooking appointment at a branch: Booking (Space) ID number/Passport number/ Asylum Seeker number.

Call the Contact Centre on 0to make an appointment on your behalf or.

If you want to visit a branch, the only way to make an appointment at a physical branch is to:.

If you select a branch under ‘Preferred Branch’ and the system returns a message ‘ The selected Province or Branch do not have available appointment slots….‘ then please select another Province and/or Branch to view other available appointments. It doesn’t have to be within the area where you reside. You can select any branch/region when making a virtual booking.